After you read this you will see why we are considering having my wife's left arm amputated even though it works great (BTW, she's a righty, so no big deal, right?:)). Also, if you break a limb you may consider amputation to protect you from future coverage denial. Don't fix it, throw it out. Not your arm, our whole BS system. I hope Blue Shield of Ca get regulated to death! Just abosultely ridiculous
Dear XXXX,
Attached you will find a scan of all the relevant documents on my applications for Balance 2500 coverage. To recap the timeline for you:
On July 14th, 2008 I shattered my elbow in a freak bicycling accident
On July 17th,2008 I had reconstructive surgery, a radial head arthroplasty for a comminuted radial head fracture
On approx August 20th 2008, I completed physical therapy and have been symptom and treatment free since
In April 2009 : I applied for coverage under the Balance2500 plan on your recommendation
On May 5, 2009, we were informed in the enclosed letter from Jenny K medical underwriter that we were declined coverage because:
"The information indicates that you have the following, which exceeds Blue Shield's Underwriting acceptance criteria:
- Fractured elbow requiring reconstructive surgery, radial head replacement within last year"
On June 25th 2009, we were informed in writing that we were declined again, and I quote with CAPITAL BOLD italics emphasis being mine:
"We regret to inform you, based on this review, coverage through our Balance2500 plan must be declined UNTIL YOU HAVE BEEN SYMPTOM AND TREATMENT FREE FOR A MINIMUM OF ONE (1) YEAR"
In August 2009 I reapplied for coverage effective October 1st. PLEASE NOTE, AS OF OCTOBER FIRST I HAVE BEEN SYMPTOM AND TREATMENT FREE FOR 14 MONTHS, WHICH IS CLEARLY MORE THAN A YEAR.
On September 4th I was again declined for coverage with the NEW EXPLANATION:
"This information indicates that you have the following which exceeds Blue Shield's underwriting acceptance criteria:
- History of fractured radial head with replacement"
Thank you for your consideration,
Joel' C Rutsky
how absolutely maddening. this system is so broken, pun intended.
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